Frequently Asked Questions & What to Know Before Booking
Send an email to Mylittleplaygroundny@gmail.com or fill out the Inquiry form in the contacts page. In your email, please include the following information:
Name:
Event Location:
Time of Event:
Email:
Phone Number:
In addition, a deposit of $50 is required in order to secure the date (sent via zelle to mylittleplaygroundny@gmail.com)
Upon receipt of deposit, an invoice and a contract will be sent to your email to confirm transaction.
Yes.
A non-refundable deposit of $50 is required at the time of booking in order to secure the date.
A fee of $25+ will be charged ( fee based on distance outside of zipcode 11788)
The softplay equipment will NOT be setup outdoors if the weather is forecast to have rain or strong winds. This will cause the equipment to become slippery and unsafe for the children as well as potentially damage the equipment. If space allows, we can move the equipment indoors. If it cannot be moved indoors, we will offer credit for an alternative date. Please make sure you have a back-up plan in case of rain. Please contact us if a tent is needed.
We will deliver, set up, and break down the equipment. Our setup and breakdown will take approximately 30 minutes to an hour depending on package size and access to venue.
The equipment gets very hot under direct sunlight. Because of this, we REQUIRE that the equipment be placed in a shaded area. In addition, please make sure the ground is flat, well drained, and clear from glass and debris. Please contact us if a tent rental is needed.
Our equipment is cleansed and sanitized prior to every event. We use detergent and sanitize using products that are free from harsh chemicals and are EPA approved to kill SARS-coV-2 virus. You can have peace of mind knowing that your little ones will be playing in a clean and sanitized play area.
We sure do hope you dont have to cancel all the fun, but we do understand that things happen in life. If you need to cancel, please notify us as soon as possible so we can reschedule your event.


